Aaron Pitts was a great person to be working at the dealership. It was the best purchase I ever had.
Had paint medics remove scratches from my black vehicle. They are very excellent company. I would recommend if you have scratches on you vehicle to use Paint Medics.
They had a 2011 Land Rover Range Rover supercharged running at auction AS IS, and I was an online bidder, I didn't bid, and nobody did. I called the auction after the sale was over to check with the McGonigal rep why the vehicle was running AS IS and if it has any mechanical issue, the rep said that he drove the vehicle 50 miles from the dealership to the auction with no issues, and it was on their lot for sale, and "AS IS" is just a company policy. Anyways, in trusting his words, I decided to buy the vehicle. Within couple of days I received the unit which turned out to have a defective engine worth over $5,000 in repairs. I contacted the auction to check why the dealership rep said that and if I can return the vehicle or at least do a price adjustment since I took his word because I am not physically there to check it; McGonigal refused to offer ANYTHING ! DO NOT BUY from this dealership, they are NOT trustworthy and will LIE about the condition of their cars to sell them.
It's not marked or made clear where to go exactly for an oil change. I walked in the garage area of the 'Express Service' only to be ignored for about 3-4 minutes while someone typed away on the computer. When I was finally addressed, the guy told me to pull in behind a car at the express service bay. I left the key in the car and went into the waiting area where someone finally came over to check me in 45 minutes later. I then had to wait another 45 minutes before my car was done. When I arrived there was only 1 car in front of me. So much for 'Express' Service. I was on my lunch, so needless to say it took way longer than my lunchtime to complete. I loved the sale process of our vehicle, but service leaves something to be desired. The one nice thing was that I found out my first oil change was free - that was the only saving grace about this visit.
Quick processing once the car came in. Stayed late to complete all the paperwork. Very focused on the customer. Great to work with.
Mcgonigal Buick Gmc is a US Car Dealer based in Kokomo, Indiana. Mcgonigal Buick Gmc is located at 2828 E Markland Ave, Kokomo, IN 46901, USA.
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