A perfectly cooked med rare steak at a seafood spot? STOP THE PRESS! It happen'd!! The Surf n' Turf was seriously off the chain & Eva the waitress had mad skills and couldn't of been nicer. The restaurant is well kept with a warm atmosphere. Is it slightly over priced? Well yes, but I knew that when I showed up:)
My husband and I decided to go somewhere out of the norm for us for a date. All dressed up and drove an hour to get here. We sat at the bar because were told there was no wait at the bar. Being as it was just the two of us that was fine. We ordered our drinks. I had a strawberry margarita which was really good and my husband had a (yes a single) coke our entire meal. We had been seated and had our food ordered for an hour and a half before we were given bread. Kendra was our bar tender/ waitress. We watched her put together three to go orders worth of biscuits while being told the biscuits were in the oven. I ordered the 6 oz Filet mignon which was good after it got sent back to be butterflied and cooked medium well, because my plate was covered in blood. My husband got the 9 oz rock lobster tail which was so over cooked he had to cut it out of the shell with a knife. His coke glass sat for so long the ice melted and his glass was 3/4 of the way full. Not only did I have to send my steak back when it can back to me it was placed on the original blood soaked plate that was now dried blood. We had to ask for the topping on my baked potato, and the side order of shrimp my husband ordered. As well as cocktail sauce and butter which are a must with seafood. My steak was taken off our bill, but we've never had any experience in a restaurant where we had to listen to our waitress complain about orders that were coming in and how disastrous of an evening it had been. I don't believe we will be going back to this location. I gave them a two star rating because it's Christmas time but after the experience we had and a $55 Bill even though my steak was removed I shouldn't have even done that. It was awful! And when all was said and done, we got up to leave and found our waitress standing outside smoking with two cooks. The manager on duty got our salads, 35 minutes before we got biscuits. We got to the restaurant at 630 p.m. and left at 808 p.m.. We literally had to beg for the things we ordered. The times in this post are accurate and true. Let the record reflect our occupation is restaurantuers, we understand being busy and how restaurants should run. We truly have had the worst experience in a restaurant this year and we dine out every evening. We've been treated better at McDonald's. And although the waitress was completely inept and the food was worse, our dining experience falls on the management staff, and they failed miserably.
Worst meal we've had there yet today. Three of our four in the party ordered shrimp or chicken alfredo and they've done something to the Alfredo sauce and it was not very good at all. I had the grilled shrimp with rice and broccoli and shrimp are very good but the rice was about a fourth of a cup if there is that much on the plate. Seems are really cutting back on things
Even though there was some slight issues with my order the waitress Shana and the manager Tanner more than made up for the meal with excellent service.
Worst experience ever. Waited an hour and fifteen minutes for our food, which was cold. Steak rare instead of well done, hair in food. What a joke. Won't be back. Horrible way to celebrate my daughter's birthday.
Red Lobster is a US Restaurant based in Kokomo, Indiana. Red Lobster is located at 1900 S. U.S. 31 By-Pass, Kokomo, IN 46902, USA.
Please contact with Red Lobster using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Red Lobster opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Kokomo