My family and I stopped at Chipotle in Kokomo IN on July 1st around 2:30 pm. When we walked in EVERY table was dirty and the floors were dirty. When I walked up to order the girl working the never said a word to me just stared at me. There was a older man who looked homeless (he was dirty and his clothing was dirty and very scruffy ) working behind the cash register which just seemed strange but still because I love Chipotle I started to place my order with the girl you pretty much ignored me, then I saw the older homeless looking man open the refrigerator behind him and and started eating something with his hands!! at that point we left.
Always delicious! Awesome staff!!
We stopped here twice this fall (2017), once dropping our daughter off to school and again a month and a half later. The first trip the ladies bathroom door was so tight that it was troublesome getting out. This last trip I was trapped. The door knob was broken. I could not open the door even using my foot against the door jam and pulling with the defunct knob. After banging on the door and calling for help, another customer helped me escape. Clearly after all this time management should have corrected the situation. We will never return. The tables were dirty to boot.
I LOVE Chipotle - but ours stinks. It’s sad, but this is the worst Chipotle I’ve ever been to. Always slow, only one person on the line, and no one knows how to properly fold a burrito there. Needs better employees and better training.
They literally NEVER have all of their offered ingredients available. And then it's just awkward because you want what they don't have. It's always a few missing things, meat, veggies, something... the employees are nice but they clearly don't care, nor does management. I come here somewhat often and this no joke is the same EVERY SINGLE TIME. Completely boycotting this location.
Chipotle Mexican Grill is a US Restaurant based in Kokomo, Indiana. Chipotle Mexican Grill is located at 1201 S Reed Rd, Kokomo, IN 46902, USA.
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