After they left I called electricians to fix problem immediately. They came out and nothing was wrong with wiring and nothing had been rewired. Tested "broken pump" and it worked just fine.
Zach is the best, he is professional and takes pride in his work,
Called to complain to Roto Rooter. They sent a supervisor to assess. He determined my electricians were correct. He admitted his employee lied to me. I asked him what he was going to do about it (at least cover the cost of the electricians). He said "all I can do is apologize"
Woman that answers phone was rude. Her attitude alone caused me to seek out other businesses
So when Roto Rooter came out my dosing tank was to the top. They pumped it out , told me my pump was bad, would not explain why alarm didn't work, said pump wiring was bad and had to retire using float alarm wires.
Total bill was over $1200. I am disputing a portion of that charge.
Wanted to charage 120$ to run snake my toilet...I bought a new one for 80$
Great company request don he is the best tech
In addition to the above they threw cigarette butts in my sewer and failed to refill hole they dug in yard. Electrical box they installed is "waterproofed" with some silicone. My electricians laughed at the shoddy work.
Roto Rooter is a US Plumber based in Kokomo, Indiana. Roto Rooter is located at 2402 S Goyer Rd, Kokomo, IN 46902, USA.
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