We decided on Rex Byers Heating and Cooling for our new furnace and air conditioner, because they had done some previous, smaller-task work for us in the past. We met with Chad to discuss our needs, and he performed an assessment. He laid out quite a few options, and once we decided on a course to follow, he was very thorough in explaining what our new equipment would do for our comfort. The installation crew came a few days later, and completed the work in one day. Today (one week later), Jeff came in and did the follow-up check. He was very thorough, even taking the time to show us a never-before-discovered issue in our attic. He documented the issue, and even performed a fix. Jeff gave us a demonstration of how to work our new thermostat, and we couldn't be happier with the care and customer service we received.
Service was extremely quick and accurate, we had a loss of the whole A/C unit and had a new unut installed and running within 2 days. The technicians were knowledgeable and efficient, they were polite and also wore protective guards on their feet to keep our house clean. Peace of mind and ease of use from start to finish. They had a technician (Jeff) come out for a follow-up visit and he did a lengthy inspection and went above and beyond explaining everything as well as offering expertise in a few other household issues regarding heating and plumbing. Will recommend, as well as opt to continue with service plans.
We had Rex install a new furnace, a/c and water heater, because he has given us great service on the last furnace and a/c he put in 25 years ago. That unit was still working but we thought it was time for a upgrade. One New Years Eve about 3 years ago the furnace stopped working so we called Rex, he sent someone right out ,it needed a new part that had to be ordered,so he loaned us 5 space heaters so we could stay warm until they could pick up the part on Jan.2nd. Always very fast and friendly service. Thanks Rex for selling a great product and four great service. Mike & Martha Watson. May 24 2017
Byers Heating and Cooling is the best. My furnace went out in the middle of the winter and on a Saturday. I didn't know who to call.......I called Byers. Never had had any dealings with them but they was here johnny on the spot. Did I say it was 6:00a.m. I would recommend them to everybody!
I had a Rex Byers team do some work in a corporate office I oversee. The HVAC originally installed by another company wasn't right, but Rex and Chad Byers personally paid us a visit to discuss our options. Rex Byers worked tirelessly to make it right for us. Their installation team was polite, pleasant to work with, and they cleaned up everything. Even after it was all installed, they had a separate quality control guy come inspect all the work to make sure it was perfect. This is why I only use Rex Byers for my system at home too. Their club membership pays for itself! I highly recommend these guys!!!
Rex Byers Heating And Cooling is a US General Contractor based in Kokomo, Indiana. Rex Byers Heating And Cooling is located at 4108 Cartwright Dr, Kokomo, IN 46902, USA.
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