The owners are no better than thieves who knowingly cheat the funeral directors out of overtime pay. I can't believe they profess to be Christians.
They handled my brothers cremation on February 9th, 2016. It took 3 phone calls to get the death certificates. Each time I was told they would be put in the mail that day. Ultimately, they were found 3 weeks later on somebody's desk. Death certificates came at the end of March. The price of cremation was 2,495 dollars. When I called to pay the bill, they charged my card 5,244 dollars which obviously was a 2700 dollar mistake. Very unprofessional.
Bill Shirley went way out of his way to be helpful and accommodating when I needed to make arrangements in Kokomo though I live in Oregon. He knew all the relevant administrative and planning details that made it possible for me to have a smooth and easy experience. The cremation and pre-paid plan was already done when I contacted him so getting this much care and compassion for a very small piece of business showed a real generosity of spirit and professionalism. Anyone who can work with him in their actual time of need is lucky indeed!
Shirley Stout Funeral Homes Crematory is a US Funeral Home based in Kokomo, Indiana. Shirley Stout Funeral Homes Crematory is located at 1315 W Lincoln Rd, Kokomo, IN 46902, USA.
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